Reference

How 77kk Handles Your Personal Information

When you open an account with us, make a deposit via bKash, Nagad or Rocket, or contact our support team, you share certain personal information.

Data collected only as neededbKash, Nagad, Rocket payment data handled securelyYour rights to access and correct your informationContact us to request data changesEligibility depends on local law

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DATA HANDLING PRACTICES

How We Protect and Manage Your Information

We apply SSL encryption across every page and account session, which means data moving between your phone and our servers — including your bKash or Nagad deposit confirmations — is encrypted in transit. We also limit internal access to your personal data: only the team members who need it to process a withdrawal or resolve a support query can see it. Below are the four main areas of our data handling that matter most to you.

Account Security

Your account uses OTP verification at login. If we detect an unusual session from a new device, we prompt re-authentication before any wallet action is allowed.

Cookie Use

We use cookies to keep you logged in across browser sessions and to remember your preferred payment method — bKash, Nagad or Rocket — so you don't re-enter details every visit.

Data Retention

Active account data is kept while your account is open. After closure, we retain only what applicable law requires, then delete or anonymise the rest within a reasonable period.

Requesting Changes

You can request access to, correction of, or deletion of your data at any time via live chat or email. We aim to respond to all data requests within a reasonable timeframe.

PRIVACY CONTACT PATHS

How to Reach Us About Your Data

If you want to see what data we hold on your account, request a correction, or ask us to delete information you no longer want us to keep, our support team handles these requests directly. Reach us through any of the channels below and include your registered phone number or email so we can locate your account quickly.

What We Collect and Why We Use It

77kk Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

We collect the information you provide when registering — name, phone number, email address — and the transaction records created when you deposit or withdraw through bKash, Nagad or Rocket. We also gather device data such as browser type and mobile OS version to keep your

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account session stable across devices. This data lets us verify your identity, process your wallet transfers, and respond to account queries. We do not sell your personal information to third parties. Certain data is shared with payment processors — for example, bKash or Nagad — only
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to complete your transaction. We may share information with regulatory or law-enforcement bodies where required by applicable law. We retain account records for as long as your account remains active and for a further period required under the laws applicable to your region. When you close
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your account, we delete or anonymise data that no longer needs to be kept for legal or fraud-prevention purposes. Access to and use of our platform depends on your local law and the eligible regions we serve.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Your Privacy Questions, Answered Directly

These are the questions we hear most often from account holders in Bangladesh about how their data is managed on 77kk. If your question isn't covered here, contact us through live chat or email and we'll respond to your specific situation.

We collect your name, phone number, email address and the transaction records from your bKash, Nagad or Rocket deposits and withdrawals. Device and session data are also logged to keep your account secure.

We share transaction data only with the payment processor completing your transfer — bKash, Nagad or Rocket. We do not sell or pass your payment details to marketing or data-broker third parties.

Contact our support team via live chat or email, provide your registered phone number, and ask for a data access request. We'll identify your records and respond within a reasonable period.

Yes. Submit a deletion request through live chat or email. We will remove data that no longer needs to be kept, retaining only what applicable law requires us to hold after account closure.

Cookies keep your session active and remember your preferred payment method so you don't re-enter it each visit. You can adjust cookie settings in your browser, though some features may not work without them.

Yes. SSL encryption covers every session, and OTP verification is required when we detect a new device. Your Rocket, bKash or Nagad transfer confirmations are encrypted from your phone to our servers.

Reference

Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoLegal InfoFootball Winners Club Info77Kk Banking

How 77kk Handles Your Personal Information

How We Protect and Manage Your Information

Account Security

Cookie Use

Data Retention

Requesting Changes

How to Reach Us About Your Data

Your Privacy Questions, Answered Directly

01 What personal data does 77kk collect when I open an account?

02 Does 77kk share my bKash or Nagad payment details with anyone?

03 How do I request a copy of the data 77kk holds on my account?

04 Can I ask 77kk to delete my personal information?

05 How does 77kk use cookies and can I turn them off?

06 Is my account data safe when I log in from my phone?

Privacy Policy

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